I've led design and research teams at
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AI & design
Who Should Build Your Software Now?
What we've vaguely been calling taste should really be called coherence — and companies that figure that out will leapfrog the rest.
Future of work
Where's It All Going?
On leading design teams through changing times
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Work culture
We're All Looking Over the Fence
If we don't define design's role right now, someone else will.
AI & decisions
Which Decisions Feel Safe to Hand Off?
Which decisions should be automated, assisted, or kept human?
Product design
What If Friction Was a Feature?
AI made building faster. But it also removed a filter we didn't realize we had.
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AI & work
Everything Looks Done Now
When AI makes work look complete before it is understood, the hard part moves from production to judgment.
Design thinking
Stop Saying Taste
Design's contribution isn't taste, it's reducing the cost of being wrong.
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Featured
Agents and the Trust Arc
Notes on AI, agency & product trust
A look at how trust changes when products begin to act for us instead of simply waiting for input.